🎯 L&D solving real business problems. What does that mean?

We’re committed to delivering a valuable service that connects learning and development to business goals. But why?

The main reason why businesses invest in developing their people is to have a positive impact on the bottom line. There’s normally other reasons like wanting people to feel supported and invested in, but ultimately that’s so that people stay and do amazing things.

If you don’t have the business goals at the heart of your L&D efforts, its a bit like chucking jelly at a wall and hoping some of it sticks. We can do better than that.

In practise solving real business problems means:

1️⃣ Understanding what the business is trying to achieve. What does success look like? How is it measured? What are the metrics that matter?

2️⃣ Do the skills, knowledge and experience exist in the business to make that 👆🏻 happen? Or do we need to build, borrow or buy it in? Do we have the people we need with the capability they need to achieve business success?

3️⃣ Has the business created an environment where those fabulous people can make great things happen? Are they led well, communicated with, supported by the right tech and ways of working? Do we set clear expectations, reward the right things and deal with problems appropriately? Do we allow those people to get on with it?

4️⃣ Regularly revisiting, reassessing and rearranging our workload plans and priorities in light of new information, progress or change. Staying open to feedback, capturing data and insights, and allowing it to inform our next steps.

Find the friction in this. The blockers, the barriers. Where what we say we want, and what we allow to happen are in conflict. Start there.

Finding the real problem and dealing with it 🌟